ijaya88 Privacy Policy

1. About This Policy

This Privacy Policy ("Policy") applies to the ijaya88 platform accessible at ijaya88.win and all associated services. It describes how ijaya88 ("we," "us," "our") collects, processes, stores, and shares personal information relating to registered players and visitors ("you," "your").

By registering an account on ijaya88 or continuing to use the platform after this Policy has been made available to you, you acknowledge that you have read and understood its contents. If you do not agree with any part of this Policy, you should discontinue use of the ijaya88 platform and contact us to request account closure.

This Policy should be read alongside the ijaya88 Terms & Conditions, which govern your overall relationship with the platform.

2. Data We Collect

ijaya88 collects personal data through several channels. The categories of data collected include:

Category	Examples	Collection Method
Identity Data	Full name, date of birth, nationality, government-issued ID number	Registration form; KYC verification documents
Contact Data	Email address, mobile phone number	Registration form; account settings
Financial Data	Payment method type, transaction amounts, transaction timestamps, partial payment identifiers	Cashier transactions; payment processor callbacks
Technical Data	IP address, device type, browser type and version, operating system, session identifiers	Automatically on platform access
Gaming Activity Data	Game sessions, wager amounts, game outcomes, login timestamps, session durations	Platform activity logging
Communications Data	Support chat transcripts, email correspondence with the ijaya88 support team	Customer support interactions
Preference Data	Responsible gaming limit settings, notification preferences, language preferences	Account settings; platform behaviour

ijaya88 does not collect full payment card numbers or payment account credentials directly. Full financial credentials are processed exclusively by our PCI DSS-compliant payment partners, and only transaction references and partial identifiers are retained by ijaya88.

3. How We Use Your Data

ijaya88 uses the personal data collected for the following purposes:

• Account administration: Creating and maintaining your ijaya88 account, verifying your identity, processing deposits and withdrawals, and communicating account-related information.
• Service delivery: Providing access to the live casino, sportsbook, slots, and Sic Bo services; processing wagers; calculating and crediting winnings; and delivering bonus and promotional offers.
• Legal and regulatory compliance: Meeting Know Your Customer (KYC) obligations, Anti-Money Laundering (AML) screening, age verification, and reporting requirements imposed by our gaming licence conditions.
• Security and fraud prevention: Monitoring for suspicious login activity, detecting duplicate accounts, identifying bonus abuse patterns, and investigating reports of fraud or collusion.
• Responsible gaming: Monitoring gaming behaviour to identify players who may be exhibiting signs of problem gambling, and facilitating access to responsible gaming tools including deposit limits and self-exclusion.
• Platform improvement: Analysing aggregate, anonymised usage data to improve the ijaya88 platform, optimise user experience, and resolve technical issues.
• Communications: Sending transactional communications (deposit confirmations, withdrawal notifications, security alerts) and, where you have opted in, promotional communications about ijaya88 offers and platform updates.

ijaya88 does not use personal data for automated decision-making that produces legal or similarly significant effects on players, except where required by our AML compliance obligations, in which case you will be notified and provided the opportunity to contest the decision.

4. Legal Basis for Processing

ijaya88 processes personal data under the following legal bases:

• Contractual necessity: Processing required to perform the contract between ijaya88 and the player — account management, transaction processing, and service delivery.
• Legal obligation: Processing required to comply with applicable laws and regulatory requirements, including gaming licence conditions, KYC/AML obligations, and data retention mandates.
• Legitimate interests: Processing for fraud prevention, platform security, and aggregate analytics, where our legitimate interests are not overridden by your data protection rights.
• Consent: Processing for optional purposes such as marketing communications, where you have provided explicit and freely given consent. You may withdraw this consent at any time by updating your account communication preferences.

5. Data Sharing & Disclosure

5.1 ijaya88 does not sell, rent, or otherwise transfer your personal data to third-party advertisers or data brokers.

5.2 ijaya88 shares personal data with third parties only in the following circumstances:

• Payment processors: Transaction data is shared with our payment processing partners (including e-wallet providers, bank gateway operators, and card scheme processors) as necessary to complete deposit and withdrawal transactions. Each payment partner operates under its own privacy terms and data protection standards.
• Identity verification providers: Identity and document data submitted during KYC verification is processed by third-party identity verification service providers operating under confidentiality agreements.
• Game software providers: Gaming activity data may be shared with licenced game software providers for the purpose of game auditing, RNG certification maintenance, and technical dispute resolution.
• Regulatory and law enforcement authorities: Where required by our gaming licence conditions, applicable law, or a valid legal order, ijaya88 will disclose personal data to relevant authorities. ijaya88 will notify affected players of such disclosures where legally permitted to do so.
• Professional advisers: Legal, accounting, and compliance advisers retained by ijaya88 may access personal data under professional confidentiality obligations where necessary to provide their services.

5.3 In the event of a merger, acquisition, or sale of all or part of ijaya88's business, player personal data may be transferred to the acquiring entity as part of the transaction. Players will be notified of any such transfer and the privacy terms applicable to their data post-transfer.

6. International Data Transfers

6.1 ijaya88 operates internationally and your personal data may be processed in jurisdictions outside Malaysia. Where personal data is transferred to a jurisdiction that does not provide an equivalent level of data protection to Malaysia's Personal Data Protection Act 2010 (PDPA), ijaya88 will implement appropriate safeguards including contractual data protection clauses, to ensure your data remains adequately protected.

6.2 By registering and using the ijaya88 platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside your country of residence, subject to the safeguards described in this section.

7. Cookies & Tracking Technologies

ijaya88 uses cookies and similar technologies on the ijaya88.win platform. The categories of cookies used are as follows:

• Essential cookies: Required for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. Essential cookies cannot be disabled without disrupting core platform functionality.
• Analytics cookies: Used to collect anonymised data about how players navigate the platform — pages visited, time spent, features used. This data is used in aggregate form to improve the ijaya88 user experience and is not linked to individual player identities.
• Preference cookies: Store your language preferences, display settings, and responsible gaming configurations across sessions.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from accessing the ijaya88 platform but may affect certain personalisation features. ijaya88 does not use third-party advertising or tracking cookies that transmit data to unaffiliated advertising networks.

8. Data Retention

8.1 ijaya88 retains personal data for the following periods:

• Active account data: Retained for the duration of your account's active status plus a minimum of five (5) years following account closure, to satisfy gaming licence compliance and AML regulatory retention requirements.
• KYC and identity verification documents: Retained for a minimum of five (5) years from the date of submission, consistent with standard anti-money laundering record-keeping obligations.
• Transaction records: Retained for a minimum of five (5) years from the transaction date.
• Support communications: Retained for a minimum of two (2) years from the date of the interaction, or longer if the communication relates to an ongoing dispute or investigation.
• Analytics and log data: Typically retained for a rolling 12-month period before being anonymised or deleted.

8.2 Following the expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymised in accordance with our internal data destruction procedures.

9. Your Rights

Subject to applicable law and the exceptions described below, you have the following rights in relation to personal data held by ijaya88:

• Right of access: You may request a copy of the personal data ijaya88 holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data. For basic account details, you can update information directly in your account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to restriction: You may request that ijaya88 restrict processing of your personal data in certain circumstances, for example while an accuracy dispute is being resolved.
• Right to object: You may object to processing carried out on the basis of legitimate interests. ijaya88 will assess the objection and cease processing unless compelling legitimate grounds override your interests.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, contact the ijaya88 support team at [email protected]. We will respond to verified requests within 30 days. Identity verification will be required before we can action any data subject request.

10. Children's Privacy

The ijaya88 platform is strictly for adults aged 21 and above. ijaya88 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an individual under the minimum age, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on ijaya88, please notify us immediately at [email protected].

11. Security Measures

ijaya88 implements a range of technical and organisational security measures to protect personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit TLS encryption on all data transmitted between players and the platform;
• Cryptographic hashing of player passwords with individual salts — passwords are never stored in recoverable form;
• Access controls ensuring that personal data is accessible only to ijaya88 personnel who require it to perform their authorised duties;
• Intrusion detection systems and regular security audits of platform infrastructure;
• Incident response procedures to detect, contain, and notify affected parties in the event of a personal data breach.

While ijaya88 takes data security seriously, no system is completely immune to breach. In the event of a significant data security incident affecting your personal data, ijaya88 will notify affected players in accordance with applicable notification obligations.

12. Policy Updates

ijaya88 reserves the right to update this Privacy Policy at any time. When material changes are made, the updated Policy will be published on this page with a revised "Last Updated" date. Where required by law or where changes significantly affect your rights or the way your data is processed, ijaya88 will notify registered players by email or via a platform notification prior to the changes taking effect.

Continued use of the ijaya88 platform after the effective date of a Policy update constitutes your acceptance of the revised terms.

13. Contact

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by ijaya88, please contact our support team:

Email: [email protected]
Live Chat: Available daily 9AM – 2AM MYT via the ijaya88.win platform
Response time: Data subject requests will be acknowledged within 5 business days and responded to in full within 30 days.